What you give us

• Account info: name, username, email address, and password (stored encrypted/hashed).
• Profile info: optional details like fitness goals, age, gender, or a profile picture.
• Communications: anything you send us via contact forms, support tickets, or feedback.

What we collect automatically

• IP address, browser type, device type, and operating system.
• Pages visited, time on site, and referring source.
• Login timestamps and session activity.

Cookies

We use cookies to keep you logged in and remember preferences. You can disable them in your browser, though your account session may not stay active. We do not use cookies for third-party advertising.

• Creating, authenticating, and securing your account.
• Operating, maintaining, and personalizing FullFit.
• Responding to your questions and support requests.
• Understanding usage trends to improve the product.
• Detecting and preventing fraud, abuse, or technical issues.
• Meeting our legal obligations.

We do not sell your personal information. Ever.

We keep your data close. It’s only shared when:

• Service providers help us run the site (hosting, email delivery), bound by contract to protect it.
• The law requires it — in response to valid requests from public authorities.
• A business transfer occurs — merger, acquisition, or asset sale. We’ll notify you first.
• You give explicit consent for a specific purpose.

We keep your account data for as long as your account is active. Delete your account, and we delete or anonymize your personal info within a reasonable window — unless we’re legally required to hold onto it longer.

Passwords are encrypted, storage is secured, and access is controlled. That said, no method of transmission over the internet is 100% secure — we can’t offer an absolute guarantee, but we treat this seriously.

Depending on where you live, you may be able to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your account and associated data.
• Restrict or object to certain processing.
• Request a portable copy of your data.
• Withdraw consent at any time, where relevant.

Users in the EEA, UK, or similar jurisdictions may also lodge a complaint with their local data protection authority.

FullFit is used globally. That means your data may be stored and processed in a country other than your own. Wherever it lands, we handle it under the same standards described in this policy.

FullFit isn’t intended for anyone under 16, and we don’t knowingly collect data from children under that age. If we find out we have, we’ll delete it promptly — reach out if you believe this applies to your child.

FullFit may link out to other sites we don’t control. Their privacy practices are their own — we’d suggest reading their policies before sharing any information.

We may update this policy as FullFit evolves. Material changes will be reflected in the “Last Updated” date up top, and where appropriate, we’ll notify you directly.